The Double Diamond Difference

 

 

 

 

Custom Home Builder Professionalism
The mission of Double Diamond Custom Homes is to make dreams a reality and we take that very seriously. Our commitment to professionalism can be seen in everything we do from our appearance to our relationship with our vendors, many of whom have been with us for more than 10 years.  There are no games or gimmicks.  We know that treating everyone with respect leads to a level of consistent quality and a continual stream of people who want to do business with us. 

Double Diamond Custom Homes maintains memberships with:

  • Greater San Antonio Builders Association
  • Texas Association of Home Builders
  • National Association of Home Builders
  • CPS Smart Energy
  • Build San Antonio Green


 

Custom Home Builder Integrity
At Double Diamond, we have earned the trust and respect of our customers.  Why?  Because we pay attention to details.   Our customers have told us that they appreciate our integrity and professionalism.  And others have thanked us for simplifying building processes, for walking them through it one step at a time.  We place a strong emphasis on craftsmanship, pay careful attention to architectural detailing and we provide personalized customer service.  We believe in building relationships behind each project.



Custom Home Builder Quality
Double Diamond Custom Homes believes in putting quality craftsmanship first.   We invite you to contact our previous customers for references.   Double Diamond Custom Homes is a member of every major local and national home building organization and has over 14 years of experience creating relationships with our customers and our community.

Double Diamond Custom Homes understands the importance of fostering teamwork with our trade professionals for every aspect of the homebuilding process in order to create an exceptional home. It is the relationships with these partners that make Double Diamond Custom Homes one of San Antonio’s finest homebuilding companies.  Our partners hold themselves to the same standard of excellence that at Double Diamond Custom Homes has achieved and therefore have become an extension our company. 

Double Diamond Custom Homes recognizes that your home’s quality depends greatly on the materials used, the supervision provided by our team, and the dedication to quality from the craftsmen working for us.  Double Diamond Custom Homes uses the top contractors in the city to construct your home.  We have experts in areas such as HVAC design, plumbing design, electronics/specialty wiring and lighting design.  We use superior materials and methods to product an energy efficient home at the quality you expect. 

Unlike with larger builders where the owners may not ever step foot on your project, our customers work directly with the owner of the company throughout the entire process.  Your project will be done right
       




        Custom Home Builder Commitment to Education
Double Diamond Custom Homes was started with customer service and process management in mind.  The company’s President, Todd Williams, has earned the Graduate Master Builder designation from the National Association of Home Builders which requires that graduates have a proven track record of successful project management, complete a comprehensive education curriculum and pledge to uphold the programs’ code of ethics.  Professional home builders know that the quality of their service depends on the quality of their team members. We are committed to ensuring that our team members have the tools they need to be successful. 




Custom Home Builder Customer Service/Warranty
You will discover that we are proactive. When you build with Double Diamond Custom Homes, we consider your input to be an essential element in creating a home that is delivered to your satisfaction.  This goal is achieved by fostering teamwork between our construction team and the homebuyer and by following a framework of planned meetings throughout construction.

Double Diamond Custom Homes is committed to customer service by keeping the lines of communication open.  We encourage the use of emails for change orders and questions during construction and we talk to each customer at least once every week.  In addition, we have eight formal meetings throughout the process and are always available to you throughout the process to discuss expectations, progress and to answer questions you may have regarding your home.
       



Our company understands that personal referrals have been our primary avenue for future business.  We value the relationship with our customers before, during and after the sale.  Many of our homeowners have recommended Double Diamond Custom Homes to their family and friends and several have built with us multiple times, a true sign of customer satisfaction.

A written 2-10 Warranty, backed by a third party warranty company, is your assurance that your new custom home meets the highest standards of quality and craftsmanship.